Privacy policy

Privacy policy

Effective Date: October 2024

Pest Bangalore values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our services, website, or contact us for pest control solutions.

1. Information We Collect

   We collect various types of personal information to provide and improve our services. This includes:

   • Personal Information:
     • Name, contact number, email address, and physical address when booking a service or requesting a quote.
     • Payment information (collected securely during transactions).
   • Non-Personal Information:
     • Information about your device (e.g., IP address, browser type, operating system) collected through cookies and tracking technologies.
     • Data related to the service, such as property type, pest issues, and treatment history.
2. How We Use Your Information

   We use the information we collect to:

   • Provide pest control services, including scheduling, treatment, and follow-up communication.
   • Process payments and send invoices or receipts.
   • Improve customer service, respond to inquiries, and offer support.
   • Maintain records of services provided to enhance future treatments.
   • Send marketing communications and promotions if you have opted in (you can unsubscribe at any time).
   • Improve our website and services through data analysis.
3. Sharing of Information

   We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

   • Service Providers: We may share information with third-party service providers (e.g., payment processors, marketing partners) that assist us in delivering our services.
   • Legal Requirements: We may disclose information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or respond to legal requests.

4. Data Security

   We take appropriate measures to protect the personal information you provide to us. This includes encryption, secure storage, and restricted access to ensure that your information is safeguarded from unauthorized access, use, or disclosure.

   However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

   Our website uses cookies and similar tracking technologies to enhance your experience. These technologies collect non-personal information, such as your browser type and pages visited, to improve website performance and offer tailored content.

   You can control your cookie preferences through your browser settings, but disabling cookies may limit some functionality of the website.

6. Retention of Information

   We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

7. Your Rights

   As a customer, you have the right to:

   • Access and request a copy of your personal information that we hold.
   • Correct or update any inaccurate or incomplete information.
   • Request the deletion of your data, subject to legal or contractual obligations.
   • Opt-out of marketing communications by using the unsubscribe link in any promotional email or contacting us directly.
8. Third-Party Links

   Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those websites, and we are not responsible for the privacy practices of any third party. We encourage you to review the privacy policies of other websites you visit.

9. Children's Privacy

   Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a minor, we will take steps to delete such information.

10. Changes to the Privacy Policy

    We reserve the right to update this Privacy Policy at any time. Any changes will be communicated through our website or by direct communication if required. We encourage you to review this policy periodically to stay informed about how we protect your data.

11. Contact Information

    If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

    Pest Bangalore
    Phone: +91 98456 94648
    Email: info@pestbangalore.net
    Address: Pest Bangalore #3 shop 2 Parkfield Layout, Kammasandra, Bidrahalli Hobli Bangalore-560049

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.